Training and Support

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Home Care Business Training

HomeWell Care Services is intently dedicated to making sure our franchisees are trained properly and feel supported from the moment they sign their franchise agreement. While most franchisors offer “one size fits all” training and support systems, our style is designed so that each franchisee gets the attention that they need. Launching a business is no simple task, that’s why HomeWell made how you get in contact with franchise owners easier, by providing a singular point of contact for our franchisees every step of the way.

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Our Franchise Training and Support Process

As you prepare for launch, you’re assigned a team that’s dedicated to helping you successfully launch your business. This team is comprised of cross-functional experts, including an Opening Services Manager, the franchisee’s dedicated Franchise Business Coach, and an existing franchisee.  

We provide a three-step training and support process to help you successfully launch your business, get up-to-speed and continue to execute: 

One of the first steps of our home care business training will involve handling foundational tasks to support your HomeWell franchise establishment. With an understanding of the industry and general home care practices, you can approach your business with confidence. Our guidance will teach you about various concepts, including: 

  • Selecting a site for your business. 
  • Understanding and navigating licensure requirements. 
  • Participating in critical industry training. 
  • Receiving fundamental home care education. 

This initial step will help prepare you for the next phase. Based on your local state’s licensing requirements, this phase can typically take anywhere from three to six months. 

Launching a business is no simple task, so that’s why HomeWell provides a singular point of contact for our franchisees every step of the way. 

As you officially get your business off the ground and become operational, your Franchise Business Coach will conduct a pre-launch visit with you at your location prior to your official opening date. This visit will help you with any last-minute preparations and assure that you are confident to successfully launch your business to launch your business. 

Following the launch of your business, HomeWell has a number of support resources that are available to you. These include:  

  • Networking session with fellow franchise owners to exchange best practices and ideas
  • Continued onsite visits from your Franchise Business Coach 
  • Proprietary on-demand, online learning management system  
  • Sales onboarding class for owners and sales professionals  
  • Regularly scheduled support calls  
  • And more!  
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Meet Your Franchise Business Coach

When you officially open the doors to your home care agency, you will be assigned a Franchise Business Coach. A Franchise Business Coach is there to work with our franchisees on best practices and brand standards to grow their business. 

By providing advice, counsel and assistance, our Franchise Business Coaches aim to improve sales, profits and market share and meet your professional Key Performance Indicators (KPIs) so that you can dominate your local market. 

Ongoing Business Coaching and Support

Ongoing support is key to growing your franchise and providing the best care for clients. Our ongoing support includes:

  • On-site support by visiting your office twice in the first year of business and annually every year thereafter 
  • Weekly support calls with your Franchise Business Coach 
  • Newsletters to keep you up to date and informed
  • Access to our franchise community intranet
  • Access to HomeWell’s marketing platforms
  • Networking opportunities with countrywide franchise owners, both virtually and in-person
  • Monthly webinars
  • Vendor relations 
  • Annual conference

Your Franchise Business Coach will provide you with ongoing, expert business coaching to help keep your franchise running smoothly. Our goal is to provide the skill development, resources and sounding board you need to continue building your business. We cover a range of relevant topics to best support your mission and objectives along the way.

    Take the first step and download our Franchise Kit today to see if HomeWell is right for you. We’re ready to help you build a business of your own while making a difference in the lives of others.

    This is not an advertisement or offer to sell a franchise or a solicitation of an offer to buy a franchise and is for information purposes only. HomeWell Franchising Inc. offers franchises solely by means of our Franchise Disclosure Document. Certain states and foreign countries have laws governing the offer and sale of franchises, including the states of California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, and Wisconsin. If you are a resident of one of these states or foreign countries, we will not offer you a franchise unless and until we have complied with all applicable legal requirements in your jurisdiction.

    Own Your Local Market

    Working with an established brand like HomeWell Care Services means you have access to resources and assets to help market your business in your community and hit the ground running. Our online storefront has ready-made collateral and digital assets available to you 24/7. Plus, we have vetted digital marketing coaches who are well-versed in our brand and industry who can assist with your local digital marketing efforts. When it comes to marketing your business, our goal as a brand is to create tools and resources that makes marketing your business as seamless as possible.


    Integrate Your Online Presence With Top-Tier Technology

    When you’re building a new business, it’s important to you have an eye on everything. HomeWell provides our owners with an all-in-one platform that simplifies the management of your digital footprint. Through this tool, you can oversee your engagements across all social media channels including reviews, listings, and organic and paid content. This valuable tool helps maximize your online touchpoints, manage your social media content, build your agency’s online reputation and develop beneficial relationships with referrals sources all in one convenient location. 

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    Josh Frommer

    HomeWell continuously adds value to my business. They provide professional brochures and training programs, help their owns stay abreast of current trends, know how to incorporate technology into processes, provide good recommendations for partnering with other industry vendors, hold an annual Conference with key brand and industry information, and facilitates access to other franchisees for knowledge sharing.

    Josh Frommer HomeWell Care Services in Anchorage, Alaska

    Vaishali Nileshwar

    I chose HomeWell because I wanted to grow alongside a “growing company”. The HomeWell team is easy to work with and is so invested in my success. The enthusiasm is infectious! After talking to several other companies, I also believe the processes in place.

    Vaishali Nileshwar HomeWell Care Services in Stafford, Texas

    Ronnie Taylor

    The thing that stood out to me the most when deciding to join HomeWell was the transparency of the HomeWell corporate team.

    Ronnie Taylor HomeWell Care Services in Cedar Park, Texas

    Lou Romane

    I have a lot of trust in the ownership. They listen to my needs and support me whenever I need.

    Lou Romano HomeWell Care Services in Hackensack, New Jersey

    Tim Spaulding

    The leadership of HomeWell – they’re there for you – 24 hours a day. You can call them, and they’ll get back with you. You’re not alone.

    Tim Spaulding HomeWell Care Services in Clackamas, Oregon

    Begin Your Journey To Franchise Ownership

    HomeWell’s franchise owners are truly able to do well and do good at the same time. Our well-established franchise concept gives aspiring franchise owners the flexibility and independence they’re looking for to make that career change while also investing in their community. From brand differentiators, proprietary training and ongoing support from our dedicated team of franchise business coaches, we provide the tools and resources needed to help our owners reach their business goals. Get started with our free franchise kit now.

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