Franchise Focus Podcast: HomeWell’s Mike Condon on Building a Scalable, People-First Home Care Franchise

HomeWell Care Services was featured on the Franchise Focus Podcast with host Laura Blackmore, spotlighting Mike Condon, HomeWell’s VP of Franchise Development. In this conversation, Mike shares what sets HomeWell apart in non-medical home care, how our onboarding and support work, and what prospective owners should expect as they launch and scale.

In this episode, Mike offers an inside look at how HomeWell empowers franchise owners in the fast-growing senior care industry. He shares insights on what drives HomeWell’s success, the systems that support franchisees from day one, and the values that keep compassion at the heart of the business.

• Why home care & why now: Demand for trusted in-home support continues to surge as more families choose to keep loved ones safe and independent at home.
• What makes HomeWell different: Ongoing, personalized training, a low coach-to-franchisee ratio for true one-to-one support, and growth-ready infrastructure designed to scale with owners.
• Proven onboarding path: Three clear phases—(1) business foundations & licensing, (2) operational learning with hands-on role-play and live sessions, and (3) launch readiness with site visits, hiring, and go-to-market.
• The owner profile that wins: People-focused, coachable, and consistent—owners who follow the playbook, leverage our tools, and build the right team see the fastest traction.
• How growth really happens: Hyper-local relationship building, community presence, and smart use of secondary referral sources while reputation grows.
• Culture of care: From caregivers as the lifeblood of our agencies to the annual Heart of HomeWell award, compassion is built into the model as strongly as the business metrics.

If you’re exploring business ownership in senior care, this episode is a clear, candid look at the day-to-day model, support, and growth path at HomeWell.

Discover how you can make a meaningful impact while building a rewarding business. Download our free Franchise Kit to learn about HomeWell’s proven model, training, and franchise support systems—and see why more entrepreneurs are choosing to join the HomeWell family.